I really wanted to tell you how much I appreciated your humane services.
Like most animals, Charlotte was not a big fan of going to the vet, and in making this very difficult decision, I took into account that she always soiled herself during those trips. I didn’t want to do that to her in her final hours, and more importantly, didn’t want to stress her out by transporting her to an unfamiliar location that made her fearful. Instead, she was able to be at home in a comfortable environment, which I think made the process and transition easier for both her and me.
This was such a hard decision to make on behalf of Charlotte, as I know you understand, but the right one. Through the fog of my pain in going through this difficult process, your compassion and calm demeanor reaffirmed that not only did I make the right decision for her, but also the right decision in you as the provider for this service. You were very comforting and guided me through the whole process, and I felt reassured about what was taking place next and not pressured, this helped me make the final decisions at the appropriate times.
Thank you again for the work that you do, and I know it isn’t easy to do this day in and day out, but it is very much appreciated so when pet owners such as myself have to say good bye to a pet friend. This allows us to do it in a way that preserves our pet’s dignity and reduces the animal’s stress in those final moments… I have referred your name to others already as a consummate professional providing a compassionate service when the need calls for it.
